At Design Bifolds, we are committed to protecting and respecting your privacy.
This policy explains how we collect, use, and protect your personal data when you visit our website, submit an enquiry, or contact us regarding our products and services.
Who We Are
Design Bifolds is a trading name of All Things Glass Ltd.
If you have any questions regarding this Privacy Policy or how we handle your data, please contact us at:
Email: enquiries@designbifolds.co.uk
Telephone: 01845 577992
Information We Collect
We may collect and process the following information:
- Name
- Email address
- Telephone number
Address details - Information submitted through contact or quotation forms
- Technical information including IP address, browser type, and device information
- Website usage data collected through cookies and analytics tools
How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotations
- Supply products and services
- Improve our website and customer experience
- Send relevant communications regarding our services
- Monitor website performance and marketing effectiveness
- Comply with legal obligations
We only process your personal data where we have a lawful basis to do so under UK GDPR.
Marketing Communications
If you have opted in to receive marketing communications, we may contact you with information about our products, services, offers, or updates.
You can unsubscribe or opt out at any time by:
- clicking the unsubscribe link in emails
- contacting us directly
We will never sell your personal data to third parties.
Sharing Your Information
We may share your information with trusted third-party providers who help us operate our business and website, including:
- Website hosting providers
- CRM systems
- Marketing platforms
- Analytics providers
- Installation or delivery partners where necessary
All third parties are required to keep your data secure and process it in accordance with data protection laws.
Cookies & Analytics
Our website uses cookies to improve user experience and analyse website traffic.
These may include:
- Essential website cookies
- Performance and analytics cookies
- Marketing and remarketing cookies
We may use services such as:
- Google Analytics
- Google Ads
- Meta Pixel (Facebook & Instagram)
- TikTok Pixel
These tools help us understand website usage and improve advertising relevance.
You can manage or disable cookies through your browser settings at any time.
For more information, please see our Cookie Policy.
Data Retention
We only keep personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request erasure of your data
- Restrict or object to processing
- Request transfer of your data
- Withdraw consent at any time
To exercise any of these rights, please contact us.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Security
We take appropriate technical and organisational measures to protect your information against unauthorised access, loss, misuse, or disclosure.
However, no internet transmission is ever completely secure.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
Last updated: May 2026
Website Terms & Conditions
By using this website, you agree to these terms and conditions.
All content on this website, including text, graphics, logos, and images, is owned by or licensed to Design Bifolds and is protected by copyright laws.
You may not reproduce, distribute, or commercially use website content without written permission.
We reserve the right to:
- amend website content
- withdraw products or services
- update specifications or pricing
- modify these terms at any time
While we aim to ensure all information is accurate, we do not guarantee the completeness or accuracy of website content and accept no liability for reliance placed upon it.
Use of this website is entirely at your own risk.
These terms are governed by the laws of England and Wales.
